Privacy Policy - Five Graces Photography Toy Shop
At Five Graces Photography, we are committed to protecting and respecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and interact with our services. By using our website, you agree to the terms set out in this Privacy Policy.
1. Information We Collect
We collect personal information that is necessary for providing our services and processing your orders. The types of information we may collect include:
1.1 Personal Identification Information
- Name
- Email address
- Mailing address
- Phone number
- Payment information (such as credit card details, PayPal)
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders
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To communicate with you regarding your orders, delivery status, and customer support
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To improve our website, products, and services
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To send promotional emails, newsletters, and special offers (with your consent)
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To ensure the security of our website and to prevent fraudulent activity
3. Disclosure of Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may disclose your personal information in the following circumstances:
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in running our business, such as payment processors, couriers, and email marketing platforms. These service providers are required to protect your information and can only use it for the purposes for which we engage them.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law, regulation, or government authority, or if requested by law enforcement or other government agencies in accordance with Australian laws.
4. Data Security
We are committed to protecting your personal information. We use industry-standard security measures, including encryption and secure payment processing systems, to safeguard your information during transmission. However, please note that no method of data transmission over the internet is completely secure, and while we take reasonable precautions, we cannot guarantee the absolute security of your data.
5. Cookies
We use cookies to enhance your online experience and improve our website functionality. Cookies are small files stored on your device that help us recognize you when you visit our website again, analyze website traffic, and personalize your browsing experience.
You can control the use of cookies through your browser settings. If you choose to disable cookies, please be aware that some features of our website may not function properly.
6. Your Rights and Choices
As a resident of Victoria, Australia, you have certain rights under the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). These rights include:
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Access and Correction: You have the right to request access to and correction of your personal information held by us. You can access, update, or correct your personal information by contacting us.
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Opting-Out of Marketing: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
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Deletion of Personal Data: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have to retain it.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment gateways. These third-party websites are not under our control and are not covered by this Privacy Policy. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to check this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:
Five Graces Photography
Email: hello@fivegraces.com.au
Phone: 03 5292 8898
Address: Level 1, Suite 18, 240 Pakington Street, Geelong West VIC 3218
We are committed to safeguarding your personal information and providing a transparent and secure shopping experience.