Terms & Conditions - Five Graces Photography Toy Shop
Welcome to Five Graces Photography Toy Shop!
These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully before making any purchases.
1. General Information
1.1 Business Details
Five Graces Photography is a registered business in Victoria, Australia. Our contact details are:
Email: hello@fivegraces.com.au
Phone: 03 5292 8898
ABN: 28 647 967 173
1.2 Scope of Services
Five Graces Photography provides a wide range of toys and related products for children available for purchase through our online store. All product descriptions, prices, and availability are subject to change without notice.
2. Orders and Purchases
2.1 Order Acceptance
By placing an order with us, you are offering to purchase products under these terms and conditions. Your order will be considered accepted once we send you an order confirmation email. We reserve the right to refuse or cancel any order at any time for reasons including product availability or errors in pricing.
2.2 Pricing and Payments
All prices listed on our website are in Australian Dollars (AUD) and include GST. Shipping costs will be calculated at checkout based on your delivery address. We accept payment through credit card, PayPal and Afterpay.
2.3 Product Availability
While we strive to ensure that all products listed on our website are in stock, we cannot guarantee availability. If a product you order is out of stock or unavailable, we will notify you via email, and you will have the option to cancel the order or choose an alternative product.
3. Shipping and Delivery
3.1 Shipping Information
We offer shipping across Australia. Delivery times and costs depend on the shipping method you select and the destination address. Shipping times are estimates and may vary depending on circumstances beyond our control.
3.2 International Shipping
At this time, we do not offer international shipping. Orders are limited to Australian addresses only.
3.3 Shipping Delays
While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by third-party couriers or unforeseen events. If your order is delayed, please contact us for updates.
4. Returns and Exchanges
4.1 Returns Policy
For information on returns and exchanges, please refer to our Returns Policy page. We offer returns for faulty or damaged products and for change of mind (under certain conditions).
4.2 Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us immediately at hello@fivegraces.com.au or 03 5292 8898. We will provide you with instructions on how to return the item and issue a replacement or refund as necessary.
5. Privacy and Security
5.1 Privacy Policy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy page for more details on how we collect, store, and use your information.
5.2 Data Security
We take appropriate measures to secure your personal and payment information. All transactions are processed through secure payment gateways that comply with industry standards.
6. Intellectual Property
6.1 Copyright
All content on our website, including text, images, logos, and graphics, is the property of Five Graces Photography and is protected by copyright laws. You may not copy, reproduce, or distribute any content from this website without our written consent.
6.2 Trademarks
Five Graces Photography and all related trademarks are the property of Five Graces Photography and may not be used without prior written consent.
7. Liability
7.1 Limitation of Liability
To the fullest extent permitted by law, Five Graces Photography is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. Our total liability to you is limited to the value of the goods purchased.
7.2 Product Safety
It is the responsibility of the purchaser to ensure that products are used according to the manufacturer’s instructions. Five Graces Photography is not responsible for misuse or accidents involving our products.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Victoria.
9. Changes to Terms and Conditions
Five Graces Photography reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of the site following such changes constitutes your acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: hello@fivegraces.com.au
Phone: 03 5292 8898
Address: Level 1, Suite 18, 240 Pakington Street, Geelong West VIC 3218
Thank you for shopping with Five Graces Photography!